IHG Hotels & Resorts Introduces New Wi-Fi Auto Connect Feature

IHG Hotels & Resorts announced the launch of a new mobile product feature, dubbed IHG Wi-Fi Auto Connect.

The new internet feature will automatically connect IHG One Rewards members to Wi-Fi upon arrival at more than 5,000 of the company’s hotels around the world. The feature is available through the IHG One Rewards mobile app for iOS and Android users.

Guests who opt into IHG Wi-Fi Auto Connect via their mobile devices will join the internet upon entering a hotel without having to worry about separate login codes or passwords, saving time and ensuring a better user experience.

A one-time set-up is required via the app to enable auto connection via settings.

“We know that our guests expect seamless instant connectivity and convenience, especially when it comes to Wi-Fi,” IHG Senior Vice President Brian McGuinness said. “At IHG, we are constantly looking for ways to enhance the guest experience, and IHG Wi-Fi Auto Connect is just one example of how we're doing that.”

“The solution will deliver IHG One Rewards members with even better connectivity and a seamless experience across 5,000+ hotels around the world,” McGuinness said.

In addition to the improved Wi-Fi experience, the app has enhancements, including a new lock screen widget feature on iOS that allows visitors to see their points balance and upcoming stays from the lock screen and quickly launch the app.

The app also recently launched booking features allowing guests to select room enhancements during booking, including rooms with specific views or more space. 

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